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Thank you for registering with Kpetprop!
You will be notified by e-mail once your account has been activated by the store owner.
If you have ANY questions about the operation of this online shop, please contact the store owner.
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Your shopping cart has been saved, the items inside it will be restored whenever you log back into your account.
Shipping Policy
Welcome to our online store! We are pleased to provide you with a comprehensive shipping policy to guide you through the delivery process:
Order Processing
Orders are usually processed within 1-3 business days after payment confirmation.
Order Tracking
Once your order has been shipped, you will receive an email confirmation with a tracking number and a link to track your package online. You can also check the status of your shipment by logging into your account on our website.
Shipping Fee Description
We charge reasonable fees,customers will see the estimated shipping costs at checkout before completing the purchase. When you confirm the order and pay for the goods, you will pay the shipping costs.
Delivery Time
Estimated delivery time varies depending on the selected shipping method and delivery location. Once the order is shipped, a tracking number will be provided to monitor the status of the package. The estimated delivery time is 5-15 days, please note that severe weather conditions or other unforeseen events may affect the delivery time.We will make every effort to keep you informed of any delays.
Shipping Method
We choose DHL, Fedex or other logistics services to send your package. We provide shipping address options during checkout, please fill in the actual shipping address.
Returns and Refunds
For information on returns or exchanges, please refer to our Return Policy.
If you wish to initiate a return or exchange for your order, please contact us within the specified time.
Lost Package
In the rare event that a package is lost, please notify us promptly so that we can investigate the issue with the shipping company and work to resolve the problem.
If you have any questions or need shipping-related assistance, please feel free to contact us.
We are committed to providing efficient and reliable shipping services to ensure that your purchase is delivered in a timely manner. Thank you for choosing our online store to meet your shopping needs!
